The Quick type: In case you are trying to find a unique engagement ring or unique wedding gift, Leibish & Co. has actually a robust inventory of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run business happens to be running online since 1998 with an individual touch with acquired perform company worldwide. Leibish & Co. makes it simple buying loose stones or perhaps to make use of their no-cost “Design yours” instrument to carry your ideal bit of precious jewelry to life. With many years of expertise and strong workmanship under the belt, Leibish & Co. is on the verge of broadening their inventory to watches and other extras.

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When Leibish Polnauer founded 1st on the web diamond company in 1998, it got nearly an entire day to publish just one image and explanation to his site — but he was a visionary whom watched possible inside the fledgling world of e-commerce. “When he views the possibility in a concept, he can fit everything in in his power to advance along with it,” said Benji Margolese, Director of information promotional for Leibish & Co.

Leibish developed a successful, family-run procedure with his partner and children helping in authority mmf positions. Obtained grown a fruitful online business with workplaces positioned throughout the world. Leibish & Co. is actually a leader in distinctive coloured expensive diamonds and gems that are hard to find elsewhere. Their expensive diamonds may conflict-free, basically a key point for most consumers.

“folks started to us simply because they search something a little different, some thing a bit more unique than the rest of us provides,” Benji stated.

While Leibish & Co. provides high-quality standard expensive diamonds, the organization specializes in colourful, special precious jewelry. Whenever asked the reason why the business enterprise features such a higher customer return rate, Benji rapidly pinpoints the main reason.

“It is a variety of excellent items, fantastic solution, and precious jewelry designed on the greatest amounts of perfection,” he stated. “The jewelry we make is not your daily, mass-produced types of item. Each piece is actually tailor-made to completely suit the diamond or gem stone opted for by the customer.”

A Family Affair With private Service

Leibish & Co. is actually a real household business, with Leibish’s members of the family playing crucial parts when you look at the company.

Leibish serves as creator and chairman regarding the company, while his spouse, Rosi, could be the company’ Activities Manager. Their particular oldest daughter, Chavi, serves as the Lead Jewelry Designer — which will be a huge obligation since custom jewelry makes up above 50percent of this organizations company, Benji mentioned.

Leibish’s oldest boy, Yossi, will be the CEO of Leibish & Co. Another daughter, Shmulik, who’s a graduate of Gemological Institute of The united states, may be the Chief Diamond Buyer the organization. “Shmulik is, really, certainly one of many gifted tone diamond experts in the,” Benji stated.

Leibish’s boy Itzik may be the organizations COO and works its New York office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, may be the organization’s CFO.

“As one of the longtime members of the team, i will let you know that, although there isn’t any relation, they start thinking about myself, and others, part of their family,” Benji mentioned. “We all bring our own expertise on the business, but collaborate to regularly expand the firm.”

Clients are in addition treated like family members at Leibish & Co., the spot where the company invests electricity into private service and revenue. “If you have ever managed one certain broker, including, this is the exact same person you will constantly manage, no matter what you will be phoning or composing within,” Benji said. “do not believe in driving customers to different divisions when they’ve a concern or certain issue they would like to manage.”

Customers Come From All Over the World

Leibish has actually a number of various kinds of customers: you will find people, who largely shop through the web page, stores, and the ones from inside the trade business, who typically go to the business’s main workplaces in ny, Israel, and Hong-Kong.

Almost all of Leibish & Co.’s customers are through the U . S .. Its next most well known market is Canada, with great britain, Australian Continent, Hong Kong, plus the rest of Europe.

Customers at each and every stage of existence store at Leibish & Co., though the majority are involving the many years of 35 and 54, Benji mentioned. Furthermore, the firm garners approximately 300,000 web site check outs monthly — and helps to keep a lot of their customers coming back again.

“with more than a 70% return client score, we continue to be being among the most popular organizations in our market,” he said.

Colourful Diamonds & Gemstones With a “Design your” Option

Leibish & Co. carries high-end jewellery, and preserves inventory freedom, specifically for internet based consumers, Benji mentioned. The organization offers a huge selection of loose diamonds and valuable gems, but its essential items are tailored precious jewelry productions.

“We keep big selection of multicolor diamond and gem jewelry, which includes associated with the rarest hues ever observed,” the guy mentioned. “We are acknowledged well by our very own bread-and-butter products — yellow diamond and red diamond wedding bands. But we offer diamond jewelry of almost every tone, and precious gems — such as sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless expensive diamonds, also, but our expertise is in the field of color.”

For customers who have something at heart and require assist which makes it a real possibility, Leibish & Co. supplies a “Design Your Own” jewelry instrument, which Benji said is their top product.

“Naturally, while looking for an unique piece, men and women typically desire specific stones and setting designs they’ve already dropped deeply in love with,” the guy said. The “Design Your Own” tool makes it possible for clients to create a bit utilizing the rock, setting, and steel of their option.

“it permits these to bring their particular dreams alive — with our expertise in artistry,” Benji informed you.

Add-ons & New Online Tools in Store for Leibish & Co.

because appears forward to the future, Leibish & Co. is gradually shifting toward higher-ticket things and product diversity. The business feels comfy branching off to new product lines considering the determination and love it applies to perfect its recent creations.

“we’ve mentioned adding many different add-ons — eg deluxe watches, bags, as well as pens,” Benji said. “But we made a decision to hold back until we 1st perfected the primary type of product, basically diamonds.”

Leibish & Co. is also looking for ways to continue perfecting its popular site, also. One way it intentions to enhance their on the web experience is through adding augmented reality features, that may give digital consumers a lot more of an in-store knowledge.

As a business enterprise featuring its sources in colourful diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional sector which views modification given that exclusion, maybe not the guideline.